HP Smart Tank Plus 555 All-in-One Wireless Inkjet Printer
Good printer once set up
23/11/2022 20:16
I had high hopes for this printer as it was to replace a printer which was temperamental and which was expensive to run due to high ink costs.
Set up of this printer is straightforward but more fiddly than a regular printer. The instructions were relatively clear with the exception of installing the print head, which I initially struggled with as I had it the wrong way around. Topping up the ink is straightforward and each tank takes a full bottle of ink, although the instructions didn't state this so I was initially nervous that they would overflow. The ink bottles have a clever valve inside which stops them emptying until they are pushed down onto the tank, so I was able to fill the printer with no spills and no mess.
Print quality is good and what I would expect from this cost of printer. I was disappointed that the printer doesn't have an automatic duplex mode though.
What has been disappointing is the connectivity of the printer. I am replacing another brand where wireless connectivity was very hit and miss, so I was hoping this printer would fix that problem. I installed the app on two phones and connected without any problems. I then installed the app from the Microsoft Store on the first of two PCs, again with no problems. However, the second PC simply could not connect to the printer. I have followed the troubleshooting guide but this has not helped. The next step is to reset the WiFi connection completely although I am reluctant to do this as I don't want to lose connection to any of my other devices. On the devices that are set up, I have occasionally had some difficulties connecting to the printer but usually it works ok. I have also tried remote printing remotely from my phone and have not been able to make that work at all. I really wanted the connectivity on the printer to be flawless so this is why I am only rating three stars.
Overall I am happy with the printer and I do think it will save me money... it's just a shame that the connectivity seems to have some issues.
pa0067
Tewkesbury , Spojené království
Age: 48
Gender: Female