65QNED80URA
LG delivers, again!
05/23/2023 13:09
LG TV Testimonial.
Hooray. Our new LG TV (65QNED80URA) showed up. So far, the TV has exceeded all our expectations.
Update: I was notified that the 65QNED80URA does not support ATSC 3.0. This does not diminish how outstanding this TV is. I have deleted references to ATSC 3.0 from the original testimonial to shorten the verbiage.
The TV itself is incredible, sharp picture, incredibly responsive to remote control inputs. The sound from the LG TV sounds better than our soundbar from another manufacture. The upscaling was choppy at first but upgrading to the latest firmware resolved that. The menu layout is very initiative resulting in fewer clicks to get where you need to go. LG loyalty, still going strong!
Onward to the background items. The LG TV came shipped laying flat on a wood pallet with the strapping undone. I would caution most buyers this is not how a TV should be shipped. It should ship with the packaging upright, strapped and well secured to the pallet. This is probably only a concern if ordering online where just one item is being shipped. For retailers, they buy in bulk and most all TV’s come upright, well secured on a pallet of six to eight sets.
Unpacking the TV was a joy. Great instructions and the packaging material also served as a stand for the TV while you took off the protective foam blanket and installed the feet. Smart ergonomics.
Placing the TV on the supplied stands (feet) caused some concern as the TV had a lot of movement even after tightening the securing screws. I plan on doing a wall mount so not an issue for me.
I made three calls to LG support. The first call was to determine if the TV screen had a protective plastic cover. LG support said it did and I worked with them for over 30 minutes trying to remove the “plastic screen protection”. A fail. I called back a second time and asked the same question. This time I got told it did not have a protective screen covering. The screen protection I was trying to remove was most likely the polarization laminate and removing it would have destroyed the TV.
Note to LG; Include if the specific model of TV comes with a protective plastic cover or not in the instruction/assembly literature. Some of your TV do have it (OLED) most do not.
The third call was to determine if the 65QNED80URA had the ATSC 3.0 feature and went great.
Overall, LG support is some of the best I have come across. LG just needs to get them the information on newly released models sooner.
SCORE BOARD:
Positives: 5/5 Picture, Sound, Processor speed, Menu layout, Upscaling, Packaging/Setup
Positives: 4/5 LG Support
Room for Improvement: 3/5 TV Stand
Negatives: 1/5 Shipment/Packaging protection
MK55
Meridian , Spojené státy americké
Age: 65
Gender: Female