HP Smart Tank 7602 All-in-One Printer
Great print quality and…
11/23/2023 17:14
I received the HP Smart Tank 7602 All-in-One printer a few weeks ago. I was looking for a printer with a document feeder and refillable ink tanks. I recently had surgery, and I’m not able to carry my notes with me. Now, I can just use the document feeder to quickly scan my handwritten notes and save them on a cloud. This way, I can have my notes readily available on my phone or tablet, and I don’t need to carry a bag with me. The document feeder is adjustable and accepts documents of any size, even oddly sized pages from my paper notebooks. I also try to recycle as much as possible and found the refillable ink tank much more environmentally friendly than regular cartridges.
The printer is compact, and I was surprised by its small size, given all the features. It fits perfectly on my bookshelf. No need for a separate table! It is very well built and designed – simple and practical. The setup was very easy, and the instructions were very clear. I really like the HP app that shows you the ink levels and paper amount. It’s also very intuitive, visual, and easy to navigate.
The printer is super fast and reliable. I also think it’s efficient. I’ve already printed hundreds of pages, and the ink levels haven’t changed. The double-sided printing works pretty well, even when printing publications or photos. The quality of the print is also perfect.
I didn’t give it five stars for two reasons: color match and customer service. My company’s logo and color scheme include the lavender color. For some reason, the printer keeps printing the lavender color as baby blue. I’ve tried using different software and file formats, and nothing helped. I reached out to HP customer service and was very disappointed with the assistance I received. The first two representatives misdiagnosed the problem. I spent at least nine hours trying to fix this issue and on the phone with HP customer support. It was very frustrating, especially given my busy schedule! The third representative was much more professional and knowledgeable than the first two. She helped me install a complete set of drivers on my laptop, which helped a little bit but didn’t solve the problem completely.
Beatkak
Wesley Chapel , Spojené státy americké
Age: 43
Gender: Female