HP OfficeJet Pro 9125e replacement model Best Buy
Frustrating but it works
02/15/2024 23:05
As a true HP loyalist, I was very excited when I got the opportunity to try the HP OfficeJet Pro 9125e. Unfortunately, my first impression was not as great as I had hoped for. I consider myself somewhat of a techie but I definitely got frustrated when setting the printer up. First of all, when I tried to install the ink cartridges the spring mechanism kept bouncing them back when the tray had retracted to the side. Also, when you turn on the printer it loudly checks the cartridges, which you can do without. After installing the cartridges I proceeded to connect the printer to my wifi, as I have done many times before, however this was a nightmare. The connection wizard kept saying that the wifi was connected yet I continuously kept getting an “internet connection unavailable” error and it wouldn’t allow me to print remotely. After contacting customer service, which by the way was great, and after factory resetting the printer twice we were able to connect to the printer wirelessly. After that I was able to effectively use the printer. Overall, the quality of the print is great and its speed is decent however the installation process was a nightmare. The printer prints clear images and the ink cartridges seem to last, Im a high school teacher and had to print full portfolios for my classes and it barely made a dent on the ink level. The printer is a good purchase for the price tag.
ClaritaC
Ontario , Spojené státy americké
Age: 35
Gender: Female